Your sales receipt is automatically emailed to you as soon as your order is confirmed. You can also view and download past invoices and receipts at any time by logging into your My Account and navigating to your order history.

We want you to be completely satisfied with your purchase. If you need to make a return, please ensure the item is unused, in its original packaging, and within our return window. Contact our support team at support@coachescartage.com or call us to initiate the return process and receive shipping instructions.

Many of our popular bikes, parts, and accessories are restocked regularly. If an item is currently out of stock, you can reach out to our team or check back on the Shop page for updates. We are happy to provide estimated arrival times or recommend alternative models.

We currently ship to addresses across the region. During the checkout process, you can enter your preferred shipping address—whether it's your home, office, or a local carrier pickup location. For more details on freight or heavy item delivery (such as cargo bikes and trailers), feel free to contact us directly.