Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with any available tracking details.
Shipping charges for your order will be calculated and displayed at checkout. We offer multiple delivery options depending on your location and the size of your items:
| Shipping Method | Estimated Delivery Time | Description |
| Standard Local Delivery | 3 - 5 Business Days | Available for standard urban deliveries and regional hubs. |
| Express Freight (Bikes) | 1 - 3 Business Days | Specialized handling and priority transit for fully assembled or boxed bicycles. |
| In-Store Pickup | Same Day / Next Day | Pick up your order directly at our shop location free of charge. |
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking link will be active within 24 hours so you can monitor your shipment's progress in real time.
4. Damages and Issues
Coaches Cartage is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
5. Contact Us
If you have any questions or concerns regarding your shipment, please do not hesitate to reach out to us through our shop support channels.
